Overview
Typically, when taking an action, we consider only one layer of consequence and mitigate the risk of that single layer. However, there are often multiple layers of effects that occur after an action, and second-order thinking means uncovering multiple layers of effects on actions we take, in order to help us avoid unintended side effects.—Karen A
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20 Mental Models for Product Managers
Memory fails me on the exact sequence of events that led me to discovering mental models and how I became obsessed with them. This is unsurprising because I read a lot of stuff - articles, books, and more; partly because I love the experience of reading (and writing), and partly because it's more or less a requirement when you work as a Product Manager, but mostly because I have an insatiable, unquenchable thirst for knowledge.
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