Overview
All systems are sensitive to scale, and products are no exception, as they exhibit different behaviors when scaled up or down. This model applies to all complex systems but may often be missed, due to the fact that it is implicit.—Karen A
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20 Mental Models for Product Managers
Memory fails me on the exact sequence of events that led me to discovering mental models and how I became obsessed with them. This is unsurprising because I read a lot of stuff - articles, books, and more; partly because I love the experience of reading (and writing), and partly because it's more or less a requirement when you work as a Product Manager, but mostly because I have an insatiable, unquenchable thirst for knowledge.
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