"When a change takes effect and how it impacts on the whole industry, telescopic mental model enables telecom managers to extrapolate the when and how of trends and dig into their implications and outcomes."
"When managers try to observe the sign of changes and ask about what is happening? they are assuming periscopic mental model. What matters here is the trends that are going to change the industry."
"The angles from which they try to view trends (and problems) in order to find the opportunities carried by them."
"When the why of a change turns into a question for managers, they should assume the microscopic mental model. In such a manner, telecom managers can delve into the change factors and get informed of why they happen."