Overview

So when you’re making a decision as an executive, a CEO, or any leader, this listen, decide, communicate sequence is really important. You once told me that it’s important to do those three things in that order. You listen first, then you decide, then you communicate it, and in close proximity with one another.—Dick Costolo, former CEO of Twitter

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16 Mental Models for Founders and Leaders

Think of mental models as the operating systems (OS) that run in the background of your brain. They're always running - and you've put them together, either consciously or subconsciously, from your experiences and information. Mental models give you a perspective or a frame of mind with which to view the world.

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