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Helicopter Approach

Image Credit: 10 Steps to Successful Customer Service
Image Credit: 10 Steps to Successful Customer Service

Overview

This mental model allows you to remove yourself from the professional selling environment and get above the fray. To do this, visualize yourself in a helicopter hovering around the buyer-seller relationship. The higher you go, the more area you see, but witgh less focus on each specific area.—Maxine Kamin

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